Privacy Policy
Effective Date: October 27, 2022
Last Reviewed on: October 27, 2022
Xtreme Nutrition Centers, LLC Privacy Policy
Xtreme Nutrition Centers, LLC d/b/a XN Supps (“XN,” “Company,” “we,” or “us“) respects your privacy and is committed to protecting it. This Privacy Policy, together with all related/linked information, documents and the Terms of Use, describes the personal information we collect from you or that you may provide to us when you visit our website https://www.xnsupps.com/ (the “Site”), when you seek employment opportunities at XN or which we otherwise gather in connection with services, products, applications offered by XN.
Key, non-exhaustive points about our information practices are summarized below, followed by comprehensive explanations of each subject.
- Collection. We collect information about you, such as identifying information (e.g., name, email address) and contact information (e.g., e-mail address, telephone number). See below to learn more.
- Use. We use your information as needed to provide our products and services, and improve the quality, safety, and security of our products and services, to develop new products and services, for marketing, including marketing tailored to your interests and preferences, and to develop a business relationship with you. See below to learn more.
- Sharing. We share your information to provide you with products and services, to improve the quality, safety, and security of products and services, to comply with applicable law, to respond to your requests, and for marketing or other purposes, subject to your consent where required. See below to learn more.
- Data Security. We use reasonable administrative, technical and physical security to protect the personal information we retain. See below to learn more.
- Choices. You have choices regarding how we use and share your information for marketing and other purposes. See below to learn more.
- Canada and Mexico Privacy Rights. If you are a resident of Canada or Mexico, you have additional rights regarding your control and access to the data we collect from you. See below to learn more.
- Children’s Privacy. We do not target or knowingly collect any information from children under the age of majority. See below to learn more.
- International Transfers. Our site is operated in the United States. However, information collected about you may be processed anywhere we engage service providers and subject to different data protection rules. See below to learn more.
- Changes. We will notify you of any material changes by posting the updated version of this Privacy Policy and taking other steps as needed. See below to learn more.
INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
The personal information we collect depends on how you interact with us, the products you purchase, and the choices you make. We collect personal information about you from different sources and in various ways.
Information You Provide to Us. XN collects information you provide directly to us on the Site, through a product purchase, via email, or through your communications or interactions with us. This includes the following:
- Identifying and contact information, such as your full name, birth date, job title, home address, telephone number, and email address.
- Payment data, such as payment method, credit or debit card numbers, and other payment or billing information if you provide it to us. We do not store this information but we do share it with our payment processor.
- Survey data, such as your responses to surveys and questionnaires that we offer regarding your interests and purchasing behavior.
- Preferences and feedback, such as your preferences for communication, language, and time zone, and product feedback including ratings and reviews.
- Security, such as passwords, security questions, usernames when you create an account with us.
Information from Other Sources. We may receive information about you if you use any other websites affiliated with us or from information you post on or submit to the Site. We may also receive your information from third party marketing companies that we use to provide you with information concerning our products, service offerings and other information.
Information We Collect through Automatic Data Collection Technologies.
As you navigate through and interact with the Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns as set forth below. For information on your ability to opt-out of this data collection, please see the “Choice and Control of Your Personal Information” section of this Privacy Policy.
- Information Automatically Collected via the Site. When you visit the Site, we automatically collect certain technical information from your browser, such as the internet protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other data about your visit to the Site.
- Information Collected Using Cookies. Cookies are data files created when you visit a website and those files are stored locally (on your device). When visiting the Site, we may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to enable functions like page navigation and to allow you access to certain areas of the Site. We also use Cookies to make your experience on the Site more personal and interactive. Information collected may include pages you viewed on the Site, number of times you accessed the Site, how long you spent on the Site, and other web traffic data. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services. For information on your ability to opt-out of Cookies, “Choice and Control of Your Personal Information” section of this Privacy Policy.
- Information Collected Using Other Tracking Tools. In addition to, or in conjunction with Cookies, we may use other tracking tools to improve users’ experiences on the Site. For example, pixel tags (also known as clear GIFs, web bugs, or web beacons) may be used to track the online movements of users of the Site. Pixel tags and similar tools may also be used in our emails to track whether an email was read or forwarded to someone else.
- Information Collected Using Web Analytics Tools. We may use Google Analytics Advertising features such as demographics and interest reporting to collect anonymized data about the gender, age, and interests of visitors to the Site. You can read Google’s security and privacy policies for Google Analytics at policies.google.com/technologies/partner-sites. You may opt out of having your data used by Google Analytics by accessing Google’s Ads Settings, Ad Settings for mobile apps, or any other available means.
- Third Parties. Some content or applications, including advertisements, on the Site maybe served by third-parties, that may include advertisers, ad networks, content providers, social media and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. These third parties may provide you with ways to choose not to have your information collected or used in this way. You can also opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website located at https://thenai.org/.
Disclosure of other Data. The type and/or methodology of data collection may change from time to time, and we may introduce new features or capabilities to the Site. Any such changes that apply to your information is reflected in the “Information We Collect about You and How We Collect It” section of this Privacy Policy.
Do Not Track Disclosure.
Do Not Track (“DNT”) is a privacy preference that you can set in your web browsers, which allows you to opt out of tracking by websites and online services. We do not currently recognize or respond to DNT signals.
OUR USE OF YOUR PERSONAL INFORMATION
We use the information we collect in the following ways:
- To Provide Our Products and Services. We use collected information to facilitate your purchase of our products or services. For example, we will use your home address to ship our products to you or your email address to keep you informed on their status.
- To Advertise, Market or Send You Promotional Materials. We use your information to advertise, further our marketing activities and send you promotional materials. Promotional materials may include newsletters or other information regarding XN contests, events, and/or products. We also use your information to share other services or products that may be of interest to you. Promotional materials may be conveyed in emails. If you no longer wish to receive these materials, you may opt out by following the opt-out instructions included in our emails, texts, or mailings, or by contacting us info@xnsupps.com.
- To Improve Our Services. We collect information using Cookies (data files created when you visit a website), tracking tools, and/or analytic tools. We use this information to personalize your experience on the Site or with the company and/or to improve the security, design, and/or function of the Site. We may also use your information to support and develop our products and service offerings.
- To Fulfill or Meet the Reason you Provided the Information. For example, if you share your name and contact information to request information or ask a question about our products or service offerings, we will use that information to respond to your inquiry. We may also save and use your information to market or promote our products and service offerings.
- To Provide Customer Support. We may use your information to provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
- To Maintain Safety and Security. We may use your information to help maintain the safety, security, and integrity of our products, website and services, databases and other technology assets, and business.
- To Further Product Development. We may use your information for testing, research, analysis, and product development to allow us to develop and improve our products and service offerings.
- To Comply with Our Legal Obligations. We may use your information if we are required to respond to a law enforcement request and as required by applicable law, court order, or governmental regulations.
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- To present our Site and its content to you.
- To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection.
- To notify you about changes to our Site or any products or services we offer or provide through it.
- As described to you separately when collecting your personal information.
OUR SHARING OF YOUR PERSONAL INFORMATION
We share personal information with your consent, when you direct us to share it with others, or as necessary to complete your transactions or provide the products you have requested or authorized. For example, when you provide payment data to us although we do not store it we will share that data as necessary for payment processing.
We share your information with the following parties:
- Technology and Service Providers. Software, IT and cloud service providers we use to support our business. We may also share your information with our selected partners in order to conduct business, including conducting audits, performing industry analysis, and evaluating the results of marketing efforts. We may also share your information with customer relationship management, consultants, financial, legal and other similar providers we use to support our business. When you provide information as described above, we may also share your information with selected partners (e.g., email newsletter providers) to provide you the requested information.
- Payment Service Providers
- Third Party Advertising. Third-party marketing service providers and advertising companies who may use Cookies and other technology to collect information and track browsing activity over time and across third party websites. Other websites may refer traffic or link to our Site and deliver targeted advertisements to you. We do not control these third party technologies, and their use is governed by the privacy policies of third parties using such technologies.
- With Other Third Parties. Other third parties when legally required to do so, such as at the request of governmental authorities conducting an investigation or to verify or enforce compliance with policies governing the Site and applicable laws. In addition, we may disclose user information if we believe disclosure is necessary to protect the rights, property or safety of Company, or any of our respective affiliates, business partners, customers or others.
- Corporate Transactions Parties in connection with, during, or upon completion of a merger, acquisition, asset sale, or other business transaction that involves some, or all, of XN’s assets, data you have provided to XN may be transferred to a successor/purchaser as part of a transaction.
We may share de-identified information in accordance with applicable law without restriction with third parties for advertising, promotional, or other marketing purposes.
DATA SECURITY
We use reasonable administrative, technical and physical security to protect the personal information we retain and to help ensure that it is used in accordance with this Privacy Policy. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless longer retention is required by law or for auditing purposes.
Should you have further questions or concerns about our security measures, please contact us using the information below.
CHOICE AND CONTROL OF YOUR PERSONAL INFORMATION
You can control how your information is used in the following ways.
Opting Out of Communications. Our promotional materials include instructions and a link for opting out of receiving further communications. If you no longer wish to receive promotional emails, you may also opt out by contacting us with your request at info@xnsupps.com. Please note that even if you opt out of receiving marketing communications, we may still communicate with you regarding an established business relationship or communicate with you about an order, if one has been established. Please allow a reasonable time after reaching out for us to process your request.
Updating or Cancelling an Account with XN. If you signed up for an account with XN, you may update the information associated with your account or cancel your account at any time by contacting us with your request at info@xnsupps.com.
Opting Out of Analytics Tools. You may opt out of having your data used by Google Analytics via Google’s Ads Settings, Ad Settings for mobile apps, or any other available means. Please visit policies.google.com/technologies/partner-sites for more information on how to do this.
Adjusting Cookie Settings. Most browsers accept Cookies until you change your browser settings. If you do not wish for the Site to collect your information using Cookies, you can typically disable the use of Cookies (or disallow the use of Cookies on specific websites) by changing your browser settings. However, if you remove or reject certain Cookies, it could affect how the Site works for you.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by e-mailing us at info@xnsupps.com.
Nevada Privacy Rights. Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: info@xnsupps.com. Please note, however, that we do not sell your personal information.
YOUR RIGHTS: CANADA /MEXICO RESIDENTS
If you are a resident of Canada or Mexico, you may have additional rights regarding your data.
Residents of Canada: Subject to our verification of your identity and to the extent provided by law, you have the rights to:
- access your personal information that we hold
- correct and update your personal information held by us
- withdraw your consent to our use or communication of your personal information.
Residents of Mexico: Subject to our verification of your identity and to the extent provided by law, you have the rights to:
- access your personal information that we hold
- to correct and update your personal information held by us
- cancel our use of your personal information
- oppose disclosure of your personal information
- withdraw your consent to our use or communication of your personal information
To exercise any of these rights or to make a complaint: please contact us at info@xnsupps.com.
CHILDREN UNDER THE AGE OF 13
Our services are not designed or intended to collect information from children under the age of 13. XN does not knowingly collect or maintain any information from children under the age of 13.
CROSS BORDER TRANSFERS
XN is a company based in the United States. The Site is controlled and operated from the United States; however, information collected about you may be collected, stored and processed anywhere we engage service providers, including outside of the United States. When we transfer and process information about you, we will protect it as described in this Privacy Policy. By using the Site and our services, you consent to the transfer of information to countries outside of your country of residence which may provide for different data protection rules than in your country.
CHANGES TO OUR PRIVACY POLICY
It is our policy to post any changes we make to our Privacy Policy on our Site. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account or through a notice on the Site home page. The date the Privacy Policy was last revised is identified at the top of the Privacy Policy. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this Privacy Policy to check for any changes. Your continued use of our Site or any products, services, or solutions following the posting of changes constitutes your acceptance of such changes.
CONTACT US
If you have questions regarding this Privacy Policy or our data privacy practices, or if you believe we may have violated applicable law, please contact us at info@xnsupps.com.